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Shipping & Returns

Free Shipping

Free Shipping:
Orders over $50 will receive free GROUND shipping automatically calculated in checkout!





Discrete Packaging:
We ship the order to you in a plain brown box, and there is no mention of the product or the Home-Spy-Shop website on the outside of the box.



Shipping Method: We ship via UPS and you can choose Ground, 3-Day, 2-Day, or Next Day service.

Shipping Time: Please allow 3 business days for your order to ship. We will ship by your requested shipping method.

International Orders: We don't ship internationally.


What is your return policy?

If you are unsure that this product will work for you, we strongly recommend that you speak with a sales representative. We do offer a short return policy. You have 1 business day to return the product if you are not satisfied or you bought the wrong product. We are sorry that we cannot offer a longer period of time but too many individuals abused our return policy by using our great products to get the spy information that they needed for free. There are no exceptions to the 1 day return policy.



Return Policy for Hidden Cameras, Surveillance Equipment and
Our Other Hi-Tech Products

We at Home-Spy-Shop strive to offer our customers the best products at the best possible prices. Due to the nature of the products, some items may be used once and no longer needed; therefore returns will not be accepted unless the product is found to be defective or unless otherwise explicitly stated on the specific Home-Spy-Shop product page.

All returns, refunds, or exchanges must be approved by Home-Spy-Shop before any products are returned.

We have implemented this policy because of the misuse of our former liberal return policy. A few unscrupulous people have ordered our products for specific short term uses and then returned the product in a condition that would not allow us to resell. We test all of our products before shipping. Your satisfaction is our number one concern. If you have any question regarding our products, please contact us before placing an order.

RETURN POLICY: All our hidden cameras, surveillance equipment, and other hi-tech products are special ordered by the person ordering and are NOT subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer*. All returns must be authorized by Home-Spy-Shop before product(s) is returned. All products must be returned in the original packaging. Home-Spy-Shop will replace, refund, or credit your account for returned product(s) at Home-Spy-Shop's discretion.

*Special exceptions may be made on a case by case basis determined by Home-Spy-Shop. In this event, returns are subject to deductions for shipping costs and a 25% restocking charge and must be returned within a five (5) day period from date of receipt of product(s). NO refunds will be given for products returned without explicit permission from Home-Spy-Shop.

Any return must be authorized by a representative of Home-Spy-Shop and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from Home-Spy-Shop. No returns will be authorized after five (5) BUSINESS days of receipt of product(s) by the customer.

SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.

REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM HOME-SPY-SHOP WITHIN A FIVE (5) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).

WARRANTY: We guarantee all Home-Spy-Shop products to be free of defects in workmanship and material for 90 days after sale to the customer. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.

All products are special order by the person ordering and are NOT subject to cancellations. We may, at our discretion, agree to allow an order to be cancelled for a fee of 25% provided the product has not been shipped.

  • ALL SALES ARE FINAL. No funds will be returned.
  • Any return must be authorized by a representative of Home-Spy-Shop. Under no circumstances will returns be accepted otherwise.
  • Authorization and proper shipping address and instructions must be obtained from Home-Spy-Shop prior to returning merchandise.
  • No discontinued and/or discounted and/or special bundled item order may be returned.
  • Returns will be subject to a 25% restocking fee.






Customer Testimonial:
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Shipping & Returns